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© 2010 Underwriters Laboratories Inc.

Process Capability (16 hours)


Description

Process Capability is the process by which variation is studied. Process capability is generally thought about in terms of long-term variation. That is, the total inherent variation that can be expected from the process over a long period of time. Students will learn about the various types of process capability studies and the circumstances under which to choose one type of study over another. This course will be most useful to people who are accountable for maintaining the integrity of their organization's machinery and the efficiency of its processes.

The course length is 16 hours and will include detailed instruction, periodic assessments, and a certificate of completion upon successful review.

Lesson 1: Process Capability Studies

  • Identify examples of real world situations in which a process capability study could be used
  • Identify the equations associated with process capability studies
  • Select the times during the life of a process where a process capability study can be run
  • Identify the appropriate equation for long term studies vs. single time studies
  • Select the common pitfalls or limitations associated with conducting a process capability study
  • Identify the factors that contribute to the limitations of process capability studies
  • Analyze a scenario that describes a process capability study

Lesson 2: Types of Process Capability Studies

  • Identify the three types of process capability studies
  • Match the three types of process capability studies to their respective characteristics
  • Associate basic design layouts with their respective process capability study type
  • Analyze a scenario about a process capability study, and determine its type based on its characteristics and design layout

Lesson 3: Process Capability Indexes

  • Match the three performance measures with their respective uses
  • Determine whether a process is capable of meeting specified tolerances by using Cp
  • Determine whether a process is capable of meeting specified tolerances by using Cpk
  • Apply the Cp and Cpk indexes to determine whether a process is capable when presented with a real-life scenario

Lesson 4: Planning Capability Studies

  • Identify examples of items that should be considered before the process capability study begins
  • Place the five steps for evaluating the capability of a process in order
  • Discern between formal and informal statistical techniques used to determine normal process distribution
  • Estimate inherent variability by calculating the standard deviation

Lesson 5: Process Capability: Potential Studies

  • Identify the reasons for using potential process capability studies
  • Place the steps to evaluate a potential process capability study in order
  • Evaluate the potential capability of a process when presented with an example
  • Apply the five steps to evaluate the capability of a potential process described in a case study

Lesson 6: Analyzing Process Capability

  • Evaluate the short-term capability of a process when presented with a case study
  • Estimate Inherent Variability when presented with a case study
  • Use a calculation to determine whether a process is centered
  • Analyze a scenario about a process capability study, and determine its short-term capability and inherent variability

Target Audience

  • Operations Manager
  • General Manager
  • Plant Manager
  • Person with bottom-line responsibility

UL University's workshops are designed for and intended to serve individuals using and relying upon UL services. UL University reserves the right to limit workshop attendance strictly to the foregoing. In addition, UL University reserves the right to change, reschedule or cancel any workshop at any time. UL shall not be responsible for any consequential or other losses resulting from the cancellation or postponement of this workshop such as airline and other travel/personal expenses.

UL University accepts the following forms of payment for registration: Visa, MasterCard, American Express and Invoice/PO. Please note that Invoice/PO is not accepted for online courses.

Media

Time Requirement

Cost

Web-Based - External 4 hours $400.00 USD