Data Collection (15 hours)

Description

This course introduces the basic elements of data collection planning, including explanations of data in its most basic forms and the reasons why unbiased data is of value to an organization. The course outlines the steps in obtaining a truly random sample from which to collect data. Once a sample has been obtained, a number of various data collection techniques can be used to record the observations of the data collectors. This course will be useful to anyone who is responsible for the collection of information used in process improvement efforts.

The course length is 15 hours and will include detailed instruction, periodic assessments, and a certificate of completion upon successful review.

Lesson 1: Collecting Data

• Enumerate the reasons for collecting data
• Identify and distinguish types of quantitative data, including nominal, ordinal, interval and ratio data
• Identify considerations to be undertaken in data collection planning
• Identify issues that commonly impact data collection, including collector training and addressing concerns about how collected data may have negative consequences

Lesson 2: Sampling

• Identify the advantages and limitations of obtaining a sample from a larger population
• List ways of obtaining a truly random sample
• Identify how to draw a systematic sample, accounting for recurring characteristics
• Identify how to draw a stratified sample, accounting for differences in the strata by weighting individual stratum
• Evaluate whether or not a sample taken in a given scenario is likely to be representative of the target population

Lesson 3: Data Collection Techniques

• Identify the capabilities and common usage for the technique
• List the steps in developing the tool
• Identify potential biases that must be accounted for when developing and using the technique
• Evaluate what the best data collection technique is for a given scenario

Target Audience

• Operations Manager
• General Manager
• Plant Manager
• Person with bottom-line responsibility

UL University's workshops are designed for and intended to serve individuals using and relying upon UL services. UL University reserves the right to limit workshop attendance strictly to the foregoing. In addition, UL University reserves the right to change, reschedule or cancel any workshop at any time. UL shall not be responsible for any consequential or other losses resulting from the cancellation or postponement of this workshop such as airline and other travel/personal expenses.

UL University accepts the following forms of payment for registration: Visa, MasterCard, American Express and Invoice/PO. Please note that Invoice/PO is not accepted for online courses.